Cardholders traveling in any of the following countries can report their Visa cards lost/stolen and request emergency services by using the following toll free numbers (Callers in certain countries dialing these numbers from mobile or hotel phones might be charged fees).
* Netherland Antilles
• Await second dial tone.
If the country you are in is not listed, or if you experience difficulties using any of the toll-free numbers, please call directly +1-303-967-1096.
For faster service, please have the following information handy when you call
Name of financial or banking institution that issued your card
Type of card: Visa Gold, Visa Platinum, etc.
Country where the card was issued
If you know the 16-digit account number of your credit/debit card, please also have the following information handy so your lost/stolen card report can be processed faster:
Full credit or debit card account number, whether you are the primary or secondary account holder
Exact name of cardholder as it appears on the card
Billing address where the cardholder regularly receives monthly statements
Home telephone number
Circumstances of card loss or theft
Additional information for verification purposes: Social Security Number or equivalent ID number, date of birth, mother's maiden name, etc.
Please bear in mind that the secondary account holder should also provide additional information for identity verification purposes.